Account

Delete my account

Updated May 24, 2026

In short

The French version of this page is the legally binding text. This English version is a translation for convenience.

You can delete your Daizu account at any time, directly from the app or by writing to us. Deletion is permanent and leads to the erasure of your personal data within the timeframes set out below.

1. Delete your account from the app

The fastest method is through the mobile app:

Open the Daizu app on your phone.
Go to Settings (icon at the bottom right).
Scroll to the Account section.
Tap “Delete my account”.
Confirm the deletion — the operation is immediate and irreversible.

2. Request deletion by email

If you no longer have access to the app (lost phone, uninstalled, and so on), you can request deletion by email:

Write to contact@daizu.app from the email address linked to your Daizu account.
Use the subject line “Account deletion request”.
Include your Daizu email address in the body of the message.
We process requests within 7 business days at most and confirm erasure by return email.

3. Data that is deleted

When your account is deleted, the following data is erased from our servers:

Your profile information (name, email, food preferences, goals, height, weight).
Your generated meal plans and favorite recipes.
Your calorie, macro, and hydration tracking history.
Meal photos you have scanned and the associated data.
Your shopping lists.
Your app usage history (sessions, interactions).

4. Data that is retained

Some data may be kept after the account is deleted, under the following conditions and periods:

Purchase and billing history: kept for 10 years to meet our accounting and tax obligations (French Commercial Code, Code de commerce).
Anonymized technical logging data (server logs): kept for up to 90 days for security reasons.
Data needed to defend against possible legal claims: kept until the legal limitation period expires.

5. Premium subscription

Deleting your Daizu account does not automatically cancel a Premium subscription taken out via the App Store (Apple) or Google Play. You must cancel the subscription separately from your device settings:

On iOS: Settings → your name → Subscriptions → Daizu → Cancel Subscription.
On Android: Google Play Store → your profile → Payments & subscriptions → Subscriptions → Daizu → Cancel subscription.

6. Your GDPR rights

Under the GDPR, you also have the following rights, which you can exercise by writing to contact@daizu.app:

Right of access: obtain a copy of your personal data.
Right of rectification: correct inaccurate data.
Right to portability: receive your data in a structured format.
Right to object to processing and to restrict it.
Right to lodge a complaint with the CNIL (cnil.fr).

7. Contact

For any question about deleting your account or about your data: contact@daizu.app.